Contact us

We’re passionate about providing a tailored shopping experience, whether you’re at home or visiting one of our stores.

CALL

Available Mon – Fri 09:00-19:00
TEL: +44 (0) 207 758 9780

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EMAIL

Available 24/7

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Live Chat

Available Mon – Fri 09:00-21:00
Sat: 10:00-22:00

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CALL REQUEST

Request a call-back within 12 hours

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BOOK AN APPOINTMENT

IN-STORE APPOINTMENTS

Discover our diamond jewellery collections at a store of your choice, where you’ll receive expert help and guidance in a private consultation.

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VIRTUAL APPOINTMENTS

Explore our diamond jewellery collections in the ultimate online experience – Virtual Home of Diamonds – hosted by a brand ambassador at De Beers, Old Bond Street.

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AFTER SALES AND CARE

DIAMOND JEWELLERY CLEANING

Have your diamond jewellery meticulously cleaned. This service includes an advised annual inspection of the diamonds and their settings.

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DIAMOND SETTING CARE

Preserve the beauty of your De Beers jewellery with an advised annual inspection of your diamonds and their settings.

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JEWELLERY POLISHING

Our experts will be happy to inspect your jewellery to determine if it’s eligible for a freshen up. Complimentary on first polish.

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PERSONALISE YOUR JEWELLERY

Have your diamond jewellery engraved and make it even more meaningful. Complimentary on diamond engagement ring or wedding band purchase.

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DIAMOND JEWELLERY RESIZING

A ring should slip on with ease, remaining safe and secure. Complimentary on first engagement ring / plain wedding band (within 3 months of purchase).

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DIAMOND REMOUNTING

Preserve your De Beers diamond by remounting it to another design of your choosing. The cost of this service is determined by the design.

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FOR YOU FOREVER

Create your perfect diamond engagement ring using our bespoke service, For You, Forever. The only ring like it in the world. One-of-a-kind. Just like the one you love.

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RING SIZE GUIDE

The most accurate finger measurements can be provided in any of our stores, but surprises aren’t that simple, so we’ve created a simple ring size guide to help you find the perfect fit.

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